Privacy Policy

Melrose Athletic Club, Inc. Effective Date: June 2026 Last Updated: June 2026

1. Who We Are

Melrose Athletic Club, Inc. (operating as Champ's Gym) is a 501(c)(3) nonprofit organization located in Roanoke, Virginia. Our website is melroseathleticclub.org. Questions about this policy can be directed to hello@melroseathleticclub.org.

2. Information We Collect

We collect information you voluntarily provide through our website, including:

• Name, email address, and phone number submitted through our contact form

• Email address submitted through our newsletter signup

• Financial information processed through third-party donation platforms (such as PayPal Giving Fund, Zeffy, or similar services) — we do not store your payment information directly

We also collect non-personal data automatically through Google Analytics 4, including browser type, pages visited, time spent on site, and general geographic location. This data is anonymous and used solely to improve our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form

• Send newsletters and program updates to subscribers who opt in

• Process donations through our third-party donation platform

• Improve our website and user experience through analytics

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Children and Minors

Melrose Athletic Club, Inc. is committed to protecting the privacy and safety of minors. We serve youth ages 8 and up through our in-person programs.

• This website is not directed at children under the age of 13

• We do not knowingly collect personal information from children under 13 without verifiable parental consent

• Photos and videos of program participants, including minors, are only published with signed media release consent from a parent or legal guardian

• Parents or guardians may request the removal of their child's information or image from our website at any time by contacting us at hello@melroseathleticclub.org

• If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will delete it promptly

5. Email Communications

If you subscribe to our newsletter or email list, you will receive updates about programs, events, and community news from Melrose Athletic Club. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We use Squarespace Email Campaigns to manage our email list.

6. Third-Party Services

Our website uses the following third-party services that may collect data independently:

• Google Analytics 4 — website traffic and behavior analytics

• Squarespace — website hosting and email marketing platform

• Donation platform — financial processing for donations (specific platform to be confirmed)

Each of these services operates under its own privacy policy. We encourage you to review their policies directly.

7. Cookies

Our website uses cookies and similar tracking technologies through Squarespace and Google Analytics. These cookies help us understand how visitors use our site. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

8. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to or stored on our website.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

• Opt out of email communications at any time

• Request removal of your child's information or image from our site

To exercise any of these rights, contact us at hello@melroseathleticclub.org.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

Melrose Athletic Club, Inc. 915 9th St. NW, Roanoke, VA 24016 540-793-1807 hello@melroseathleticclub.org